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Program: Centre for Complex Diabetes Care  
Organization: Ontario Health atHome - Whitby
Phone Numbers: 905-430-3308
Toll-Free: 1-888-997-9996 Centralized Diabetes Intake
TTY: 711
Fax: 905-444-2544
Email: MoreInfo@ontariohealthathome.ca
Website: ontariohealthathome.ca
Address:
920 Champlain Court
Whitby, ON
L1N 6K9
Intersection: Hopkins St and Champlain Court
Location: Whitby
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon8:30am-4:30pm
Tue8:30am-4:30pm
Wed8:30am-4:30pm
Thu8:30am-4:30pm
Fri8:30am-4:30pm

Service Description: Assess and support clients with diabetes who have complex needs, such as co-morbid health conditions that require intensive case management. The CCDC offers a single point of access to a specialized inter-professional team. It is a care delivery model for people with diabetes who need more contact, more resources and more follow-up across health care and social services systems. Care is provided over a shorter term, patient-centred, goal specific and allows for frequent follow-up.

The team consists of nurse practitioners, registered nurses, registered dietitians, social workers and pharmacists.

In the Central East region, Ontario Health atHome completes the referral and assessment of clients for the CCDC and there are three care delivery sites located at Peterborough Regional Health Centre, Lakeridge Health Whitby, and The Scarborough Hospital – General Campus.

Click here for the Centralized Diabetes Intake referral form.

Fees: Covered by OHIP
Application: Admission is completed through the Ontario Health atHome. Complete the Centralized diabetes form found on www.ontariohealthathome.ca and fax to 905-444-2544.
Eligibility / Target Population: Must be 18 years or older with Type 1 or 2 diabetes and have one or more of the following: multiple episodes of inadequate glycemic control; serious mental health issues; barriers in accessing health care; frail elderly; mobility issues; recurring emergency department visits or hospitalization.
Languages: English
Language Notes: French publications * French interpretation available upon request
Area Served:
Campbellford, Kawartha Lakes, Durham Region, Haliburton County, Northumberland County, and Peterborough County  
See Also: Diabetes

This information was last completely updated on May 28, 2025

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© 2025, Ontario Health atHome

Updated May 28, 2025
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