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Organization:
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Settlement Assistance and Family Support Services - Toronto - Markham Rd - Head Office
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Phone Numbers:
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416-431-4847 ext 100
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Fax:
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416-431-7283
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Address:
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1200 Markham Rd Suite 214
Toronto, ON
M1H 3C3
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Location:
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Cross street: Markham Rd and Ellesmere Rd
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Accessibility Notes:
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Fully accessible - Designated parking at entrance; Wheelchair accessible automatic main entrance; Barrier-free washroom including door and stall
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Hours:
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Mon-Fri 9 am-4:30 pm
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Service Description:
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Information and Orientation Services and Newcomer Settlement Services (NSP)- orientation, information sessions, supportive counselling
- information and referral including housing, access to community resources
- employment assessment and preparation, job fairs, computer with free Internet access
- advocacy, outreach, interpretation
- English conversation classes
- volunteer recruitment and training
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto - see separate entry; care for newcomer children - childminding for parents attending sessions
Newcomer Youth Girls Program- empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
- individual and group counselling with gender-based analysis positive (GBA+) approach
- educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters) - home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 18 months-5 years
- empowers mothers to take active role in preparing their children for school
- builds confidence, skills, and community connections.
Services for Victims of Domestic Violence- crisis intervention and safety planning
- individual and family counselling for women and children
- support groups and educational workshops
- referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
- advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services- recreational activities
- support groups for isolated Afghan senior women
- assistance accessing community resources
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Fees:
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None
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Application:
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Call or visit website for information
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Eligibility / Target Population:
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No restrictions; focus on newcomers
- Information and Orientation Services: newcomers who have been in Canada less than four years
- Newcomer Settlement Services: permanent residents; Canadian citizens; Convention refugees and refugee claimants; newcomers admitted under Opportunities Ontario: Provincial Nominee Program; foreign domestic workers admitted under the Live-In Caregiver Program; and Minister's permit holders who have special permission to remain in Canada
- LINC: landed immigrants, Convention refugees
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Languages:
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English ; French ; Arabic ; Bengali ; Cantonese ; Dari ; Farsi ; Filipino ; Gujarati ; Hindi ; Malayalam ; Mandarin ; Punjabi ; Sinhalese ; Tamil ; Urdu
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Area Served:
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Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
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Last Updated:
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7/27/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=143536
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