Program: Canada. Veterans Affairs Canada - Toronto - Toronto - Office of the Veterans Ombud
Organization: Canada. Veterans Affairs Canada - Toronto - Toronto - Scarborough
Phone Numbers: 1-877-330-4343
TTY: 1-833-902-9399
Fax: 1-888-566-7582
Email: info@ombudsman-veterans.gc.ca
Website: www.ombudsman-veterans.gc.ca/en
Address:
PO Box 66
Charlottetown, PE
C1A 7K2
Street
Address
:
Toronto
Location: No physical address
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Reviews and investigates complaints by Veterans Affairs clients
  • challenges the policies and decisions of Veterans Affairs Canada
  • facilitates client access to Veterans Affairs programs and services
  • operate independently from the Veterans Affairs Office



Fees: None
Application: Complaints can be submitted online
Eligibility / Target Population: Clients of Veterans Affairs Canada who feel they have been treated unfairly, and who have not been able to resolve the problem through the usual channels
Languages: English ; French
Area Served: Algoma, Barrie & Area, Bolton Caledon, Bramalea, Brampton, Brant, Burlington, Cambridge–North Dumfries, Chatham – Kent, City of Thunder Bay, Cochrane, Collingwood & Area, District of Kenora, District of Rainy River, District of Thunder Bay, Dufferin, Durham North East, Durham West, East Mississauga, East York, Elgin, Etobicoke, Grey and Bruce, Guelph–Puslinch, Haldimand Norfolk, Haliburton County and City of Kawartha Lakes, Halton Hills, Hamilton, Huron and Perth, James and Hudson Bay Coast, Kingston, Kitchener–Waterloo–Wellesley–Wilmot–Woolwich, Lanark, Leeds & Grenville, London and Middlesex, Midland, Penetanguishene & Area, Milton, Muskoka, Niagara, Niagara North West, Nipissing–Temiskaming, North Etobicoke, Malton, West Woodbridge, North Lanark/North Grenville, North West Mississauga, North York, Northern, Northumberland County, Oakville, Orillia & Area, Ottawa, Oxford and Norfolk, Peterborough City and County, Prescott/Russell, Quinte, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Sarnia – Lambton, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South Simcoe, South West Mississauga, Stormont/Dundas/Glengarry, Sudbury–Manitoulin–Parry Sound, Toronto, Wellington, Windsor – Essex, York - Toronto, York Region
Last Updated: 6/27/2025
Service Profile Web Address: eng/displayService.aspx?id=171737

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