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Organization: Victim Services of Durham Region  
Phone Numbers: 905-721-4226
Toll-Free: 1-888-579-1520 ext 3400
Fax: 905-579-5343
Email: victimservices@drps.ca
Website: www.victimservicesdurham.ca
Address:
c/o Victim Services Durham Region
605 Rossland Rd E Box 911
Whitby, ON
L1N 0B8
Street Address:
1173 Cedar St
Oshawa
 
Intersection: Rossland Rd E and Garden St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Admin hours: Mon-Fri 9am-5pm * Crisis support daily 24 hours with police
Executives: Sydney Marcoux - Acting Executive Director
smarcoux@drps.ca
Service Description: Provides immediate crisis response, intervention and prevention services which are responsive to the needs of individuals, families and communities affected by crime and sudden tragedies.

Services include:

  • 24/7 on-scene crisis intervention *Police Referred*
  • addressing immediate safety concerns
  • practical assistance
  • needs assessment
  • development of personalized referral form or service plan
  • safety planning
  • the provision of information
  • referrals to counselling and relevant community and government support services
  • enhanced support
  • follow-up

Fees: No fees
Application: 24/7 on-scene support through direct police referral. Telephone support, during regular business hours, does not require a referral and can be accessed by calling our main phone number.
Eligibility / Target Population: Victims, witnesses and families impacted by crime and tragic circumstance
Languages: English * Many other languages
Language Notes: Access to interpretation services in over 300 languages
Area Served:
Durham Region  
See Also: Victim Services

This information was last completely updated on February 17, 2026

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© 2026, Ontario Health atHome

Updated February 17, 2026
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"About Us"
Provides immediate crisis response, intervention and prevention services which are responsive to the needs of individuals, families and communities affected by crime and sudden tragedies